Is it safe to buy a diamond and other pieces of jewelry over the Internet?

In a word: Yes. People bank online, they transfer cash online, they even buy cars and airplanes online! Well, we use the same technology that the banks use to protect against the loss, misuse or alteration of your information, so you can order a diamond (or pearl necklace or gold bracelet, etc) without worrying about any thing. Your information is safe with us.

Also, when you're checking out – you can feel doubly secure if you see an “s” after the “http” in the website address. All browsers display this to let you know that you're in a secure environment thanks to our use of Secure Socket Layer (SLL) technology.

To be sure you're browsing secure pages, check the bottom of the Web page for the icon of a closed padlock. This icon appears in the latest versions of Internet Explorer and Mozilla Firefox to tell you that your information is protected.

Is it safe to mail jewelry?

We ship our jewelry by highly trusted carriers like EMS, DHL, so the chances of anything happening to your prized package are super slim. Plus, all our shipments are fully insured. 

How do I place an order?

Found something(s) you love? Great! First, place the product(s) you want to order in your shopping cart by clicking on the big  "add to cart" button, usually to the right of the product image. Then, whenever you're done shopping, click "Proceed to Checkout" and follow the easy instructions to complete your order. If you're a registered customer, check out is super easy. If you're not (and you don't have to be), it's still easy but you might want to consider registering to make check out even smoother the next time you shop at Dearoy. Contact our Customer Service if you have you with any questions or issues.

If there was a problem while submitting my order, should I just resubmit?

Just to be sure, you should first contact our Customer Service Department for quick and reliable assistance. They can let you know if your order has been submitted successfully or not. And if it hasn't, they can place the order on your behalf.

What are the 4Cs?

Diamonds are graded and priced according to what is universally referred to as the '4Cs'. They are Cut, Color, Clarity and Carat weight. Each is a description of the various characteristics of a diamond. For example, Cut refers to the shape of the diamond, which affects its fire and brilliance. Color refers to the amount of color in the diamond (the less color a diamond has, the more valuable it is, all other factors being equal). Clarity describes the number of natural blemishes and inclusions a diamond has, and Carat Weight is simply a measurement of the diamond's weight (not its size).

Why is 18K gold more valuable than 14K?

Eighteen Karat gold is more pure, meaning it contains a higher percentage of gold. But 14k gold is not too shabby and still considered valuable fine jewelry. Pure gold is 24-Karat (24K), although it's too soft to be used in jewelry, 18-Karat gold is 75% pure, and so on.

What's the best way to care for and clean a diamond?

What's worse than a dull diamond? Nothing! Here are some tips on how to keep your diamond sparkly and brilliant.

Don't wear your diamonds while doing housework, yard work or any other kind of rough work. Even though a diamond is extremely durable, a hard blow could chip it. Also, always keep your jewelry away from chlorine bleach.

The best way to clean your diamonds is in a bowl of warm, sudsy water with a bit of any mild liquid detergent. Brush the pieces with a soft brush, then transfer them to a wire or tea strainer and rinse with warm water. Pat dry with a soft lint-free cloth. Ultrasonic jewelry cleaners also work quite well.

What's the best way to care for and clean gold jewelry?

Follow these guidelines to keep your gold jewelry looking brand spanking new – and so fine.

Avoid contact with bleach, soap, perfume, cosmetics, hairsprays, etc. Also, take your jewelry off at night and store it in a jewelry box with compartments that keep pieces from rubbing against each other.

You can clean your gold jewelry in a bowl of warm, sudsy water with a bit of any mild liquid detergent. Brush the jewelry with a soft brush until you have created a lather around it. With the jewelry on a plastic or metal strainer, rinse off with warm water (be sure not to clean your jewelry over the drain!) Pat your jewelry dry with a soft, lint-free cloth.